Task: Configure knowledge article form
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ā05-23-2025 09:20 AM
All made like in task but not valid - could you tell me the reason
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ā05-23-2025 07:37 PM
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ā05-25-2025 11:23 PM
Ensure the fields created and added to the knowledge article template are visible to knowledge authors using the Policy article template.
1. Add the new article template fields to the knowledge form.
-Overview
-Purpose
-Policy details
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ā05-25-2025 11:36 PM
Instructions: Ensure the fields created and added to the knowledge article template are visible to knowledge authors using the Policy article template.
1. Add the new article template fields to the knowledge form.
-Overview
-Purpose
-Policy details
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-25-2025 11:39 PM
when I recheck by creating new article - all work well
But I still can't validate it - it returns with the failure - Did you configure the knowledge article form to include the three new fields?. I think the problem is in the right order of fields but the screenshot in the task does not show all of them.