Task: Configure knowledge article form

KonstantinZ
Tera Contributor

KonstantinZ_0-1748017000625.png

All made like in task but not valid - could you tell me the reason 

17 REPLIES 17

shun6
Giga Sage

@KonstantinZ 

What is your goals?

Could you tell me more details?

Thanks.

 @shun6 

Ensure the fields created and added to the knowledge article template are visible to knowledge authors using the Policy article template.

 

1. Add the new article template fields to the knowledge form.

-Overview

-Purpose

-Policy details

 

@shun6 

Instructions: Ensure the fields created and added to the knowledge article template are visible to knowledge authors using the Policy article template.

 

1. Add the new article template fields to the knowledge form.

-Overview

-Purpose

-Policy details

@shun6 

 

when I recheck by creating new article - all work well 

 

KonstantinZ_0-1748241453349.png

But I still can't validate it - it returns with the failure - Did you configure the knowledge article form to include the three new fields?. I think the problem is in the right order of fields but the screenshot in the task does not show all of them.