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Task: Configure knowledge article form

KonstantinZ
Tera Contributor

KonstantinZ_0-1748017000625.png

All made like in task but not valid - could you tell me the reason 

21 REPLIES 21

Community Alums
Not applicable

I followed these steps but still encountered this issue. Even tried updating the capitalization on 'details' as the lab graphic on this task doesn't match the prior task's requirements (Policy Details vs Policy details).

I wonder if it was because I misspelt one column Label in the prior task, then corrected it to pass that task but then got stuck on this task...

In the end, completed all other tasks and had to 'submit' the simulator at 89%.

KoKo
Tera Contributor

I did the task for below instructions but it can't validate. Kindly provide me instructions step by step for this task.

 

Instructions: Ensure the fields created and added to the knowledge article template are visible to knowledge authors using the Policy article template.

 

1. Add the new article template fields to the knowledge form.

-Overview

-Purpose

-Policy details

KoKo_2-1756879922740.png

 

 

KoKo_1-1756879834587.png

KoKo_3-1756879966278.png

 

Juli Duke
Tera Contributor

I am having this same issue. How did you get past this?

KoKo
Tera Contributor

I did not pass this. I also want to get the instruction of this task.

See the original response in the thread from: (This helped me pass)

Allen Van De Wa