- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2024 11:14 AM
Hello,
I have a request to Delete two HR Criteria records that were never used in the system. They've been set to inactive for quite a few years and since they haven't been used, we'd like to remove them for clean-up purposes. Anytime I try to delete the records I receive the message "Cannot delete an HR Criteria record with a related user criteria". But the HR Criteria record isn't using a related user criteria. That field is empty. Is there something I'm missing or somewhere else I should check? Any suggestions or information on how to resolve would be greatly appreciated. Thanks in advance!!!
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2024 11:40 AM
Hi @Danielle13 OOTB business rule "Alert when deleting a HR criteria" will prevent you to delete the record, because " related user criteria" field contains value .
To make sure can you do show xml and see the field value ? might be possible ghost record exist on that column.
Also to double check you can make that field editable, by disabling the UI Policy "Set Related User Criteria Read-only" . then remove the value from " related user criteria" field.
Thanks,
Harsh

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2024 11:40 AM
Hi @Danielle13 OOTB business rule "Alert when deleting a HR criteria" will prevent you to delete the record, because " related user criteria" field contains value .
To make sure can you do show xml and see the field value ? might be possible ghost record exist on that column.
Also to double check you can make that field editable, by disabling the UI Policy "Set Related User Criteria Read-only" . then remove the value from " related user criteria" field.
Thanks,
Harsh