Unable to retrieve property value using gs.getProperty('') in scheduled report (sysauto_report)

[pavan_yadav]

I'm trying to use var prop = gs.getProperty('some.property.name'); inside a scheduled report (sysauto_report), but the value of prop keeps returning undefined. Can anyone confirm if gs.getProperty() works in scheduled reports, or if there's a limitation in that context?

Thanks,
Pavan.

[Mark Manders]

You are sending SLA reports? So why not schedule them at a specific time? Or are you bothering people with emailing these multiple times a day? I hope you do realize that such emails will end up in email rules to not clutter inboxes. 
Whenever you need to send reports multiple times a day, you should challenge the person asking it and ask them why not put these on a dashboard. 

And if it is for alerting (be aware that this ticket is going to run out of SLA), that shouldn't be through a report.

[pavan_yadav]

Hi @Mark Manders ,

What I observed is, schedule report will running periodically, in the SLA we declared a time period to run, but in the schedule report executing periodically 10min, and this will send notification in weekdays(Mon to Fri) even in SLA we declared 9 to 7 also this report will send notification, its not about pause SLA, my issue is about restrict sending notification to user after 7 pm and before 9am, so this is the right way to approach,
is there any other way to restrict schedule report to do not send after 7pm?
please let us  know.