Welcome to Service now task not validating
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4 hours ago
I'm uploading the task and saving it, but its still not validating. i have also removed the opened and updated by coloumns but still it's not validating. I'm attaching my screenshot, if anyone can, please help.
Task Instructions:
| 1. | Navigate to the All menu and select Incident > All. |
| 2. | Select Show/hide filter (funnel) icon. |
| 3. | Set the field, operator(filter/condition), and value choice lists to the following: State | is not | Closed AND
|
| 4. | Select Run. |
| 5. | Select the Priority column to sort the list so that 1-Critical incidents appear first in the list. |
| 6. | Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes. (10 rows will be updated.)
|
| 7. | Select the Personalize List (gear) icon to remove the "Opened" and "Updated by" columns. |
| 8. | Locate INC0000055 and set the Category to Software. |
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