I am trying to implement Vonage voice API through the usage of Vonage Spoke developed by ServiceNow. My current problem is that there is no publicly available official documentation on how to use each action available in FlowDesigner for this spoke. ...
I have installed the payment operation plugin, but the workflow has not been generated yet. Why?
Hi everyone, my first ever post! I am trying to add a catalog item variable to an email notification using the sysapproval_group table. I have managed to get the RITM number added using the Parent fields options but I'm really struggling to locate ...
How can we implement operations such as payment operation, card operation, loan operation etc in financial service operation in banking and wealth? Is there any documentation available?
In my UIB landing page, I have a bar graph and a list view under it. The graph is responsive in that it changes the list view upon clicking one of the bars in the graphic. I have been asked to add a scrolling mechanism that takes the user to the li...
Hi there,I'm encountering an issue while trying to edit a catalog item using the Catalog Builder. My goal is to change the layout of some variables. I have successfully made similar changes in the past, in this catalog item, using the catalog builder...
Resolved time on incident is populating with future times it should not be. Resolved time should be current date and time now.Out-of-box Business Rule "mark_resolved" is setting the resolved time of the incident.This Issue is happening intermittently...
Hello, Today when I try to access my PDI it shows an error: Service Interruption: This instance is unavailableAnd on the developer page, it shows my instance is offlineI'm grateful that anyone can help me with thisMy PDI: https://dev212511.service-no...
How to get the incidents created last week without using addEncodedQuery
I need to enable the "Current start page:" dropdown selection on Washington version. I followed the documentation: Configure a user-selected start page (servicenow.com) but my instance doesn't have the property: glide.next_experience.user_selected_la...
I'm facing an issue with associating the new catalog with the new flow created in Workflow Studio in Washington DC,once linked the flow with the new catalog, I get the error message "Asset not found: Check the Sys ID, Builder ID, and Table name for a...
I need complete documentation on Release Management and training on release management.
Recently our instance got upgraded to Washington DC and after that few of the users not able to see the content of the knowledge article. The article got created and Published by those users and they are not able to see the content of that article. P...
Just shoot me now Just for background, my company was purchased by a bigger company with no SNOW experience and last week they laid off the last SNOW admin we had (yeah, really) so I'm here asking questions. BTW I'm an accountant and have very littl...
Hello, We have a requirement to feed resolved incident data into an AWS SQS queue. This implementation has been successfully tested and working in our Development & Test environments. However, after migrating these changes to our Production environme...