Hi community, I have a requirement to prepopulate requested_by on Change Request with contact from the Case record, but the process should be as follows:on Case record: UI action(link) Create Change -> Change Request interceptor page with available c...
Performance Analytics (PA) Simulator - Micro Certification (Course) - section "environmental setup"https://nowlearning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=4240b5fe879d55586a0bedbd0ebb3597&group_id=5990793287dd5558...
Hello everyone, I am trying to obtain the attachment of a variable from the cat item through the flow designer and pass it to a new table, in the table the field is configured as a file attachment, but I cannot get this information to be passed. I th...
Hi All, We have an error on outbound state of provider instance while establishing connection between provider and consumer instance. The error is from subflow Repair RPS Consumer Connection as per the below image. Has any of you experienced the same...
I am trying to make inventory adjustments to my on hand list in ServiceNow, but I can't seem to find a wat to do so, can someone point me to a tutorial board or document that shows you how to make those changes? Much appreciated.
Hello everyone, Is there a way to change email notification to include short description that written by a user when He/She logged a service request or an incident is closed complete or closed incomplete?
Hi All,Where can I find the link for this training "ServiceNow Fundamentals on Demand" (duration: 7.5 hours) ??? Do you know if Snow has replaced the training with a new one? I'm not able to find the link. I have seen a lot of comments about this tr...
This is the question i have doubt in , the answer it has is " UI Pages " . while I'm also revising my platform knowledge , UI pages are found in History section in navigator. Then what is the answer and why .Which would NOT appear in the History sect...
When the ‘Reverse if false’ field is selected and the ‘Execute if false’ field is empty, does the reverse of what is scripted in the ‘Execute if true’ field occur? Does the ‘Reverse if false’ field need to be selected for the ‘Execute if false’ scrip...
Hi all, I am trying to get an yes or no answer on my workflow based on a list collector values, which are reference from a custom table.What I need to achieve is to identify the values selected in the list collector and based on these values do somet...
Hello Everyone,I have a requirement for my project to configure the employee information card in the HR agent workspace.Previously, there were a few values configured like Employee no ,Email . As per my requirement, I need to add additional values s...
Looking for help i.e., if item = lead manager App and Request type =API requests then make visible of Could this late request be fulfilled?Please suggest. confusion here is Item = Lead manager App is part of RITM table and Request Type = API Request...
We have a requirement to scan a set of code in the fortify application as a static scan. But when we provided the code as a json file, extracted from SNOW system and saved as json file, we received an error that the source code was not present. Has a...
I created an INC with a related Problem record. Once I closed the PRB and the INC the resolution notes auto populate as shown How can I create a validation the PRB# is in the resolution notes since it is dynamic?I tried a field value validation -
Hello Everyone In my project, I am facing an issue where the Category and Sub-Category field values are not populated in the HR Agent Workspace."
