Hello, I'm trying to build a relationship with my Entities (Upstream & Downstream). I have specific Control Objectives for the Parent (Upstream Entity) and then Specific Control Objectives for Child (Downstream Entity). When I add a Downstream Enti...
Hello All, I want to create a dashboard with Interactive filter on custom columns (pre filled) which are of type String. but none of the Interactive filter type works. Can you please help me with below queries?1. does interactive filter works with co...
I would like to grey out (disable) the "delete" button in the hamburger menu in RITMs. I need to do this for all the State other than Pending state. Could someone show me the steps to do this. Screenshots will help alot.
We are facing a loss of information included in Closed Requested Items when we modify variable behaviors, as Requested Items are dynamic even if they have a “Closed” state.For example, if we hide/deactivate/delete a variable on a Catalog Item (which ...
Hi i wanted to add in the description in the mention email at the Email script. But when i tried to put in the code to display but all it gives was undefined. but it was able to get other information. var recordGR = new GlideRecord(current.table)...
Hello! We are in the process of trying to configure a on-call schedule. It will not allow us to create a custom escalation policy without have a default. Does anyone else have this same experience or is there a way around having a default policy on a...
Hello, I have an Requirement : When an Email is received in ServiceNow on Support@servicenow.com , We need to create a sc_request record like order a (XYZ )catalog item, and, imp=If Any attachment is attached in the email we need to copy the attached...
I have a CSA voucher expiring on August 16th, and there's scheduled maintenance from August 13th to August 27th, 2024. I was planning to take the exam on August 14th. Will the expiry date of my voucher be extended to September 30th? Additionally, cou...
I have a few private taskboards which I am able to report on however, is there a way to identify within the list view which swimlane a particular task is in?There are a number of fields I can see and I have selected them all but I can't see anything ...
Hello, How can we have a "Create new message" feature on our ServiceNow instance?Is there any configuration that needs to be done? Note:Screenshot taken from ServiceNow community
What am I doing wrong? I am trying to use the Virtual Agent Designer out of the box topic called Create Incident. I can't seem to get the location auto-populate when it creates an incident. The field is always empty but the caller field is filled in...
I want to create a catalog to delete the relationships from cmdb_rel_ci table with the approval of CI OwnerWant to have some inputs in catalog design on what all catalog variables should be added to select the relationship records with the help of pa...
Hello Team, Please restore my backup and Instance. https://dev68637.service-now.com/ but now it is assigned to other. please restore my backup. Thanks, You in advance.
I lost my instance due to data center migration, so I would like to get that instance back because I have so much POC stuff and my learning things in it and its very important for me.instance: Dev20108Please help me.
Hi all, May I know if there's a way to add next/previous button in Configurable Workspace? If yes, is it possible to replace the current record in the current tab or does it need to open a new tab for the next/prev record?I'm trying to achieve the pl...
