Hi,The requirement is the From: Display address should be customized. However the email address will be servicedesk@abc.com. From an Incident , when we compose an email and send it to a user , the display name should be xyz , but the email address ...
Hi, We are looking for excel based template for calculating the maturity assessment for one of the client. Also, if it's contain a automation to generate heat map that would be add on. Thanks in advance.
how to display any particular dependent field for (ex: filed A which is dependent on field B) this is only for specific country using client script.any suggestions on script????
In my UIB landing page, I have a bar graph and a list view under it. The graph is responsive in that it changes the list view upon clicking one of the bars in the graphic. I have been asked to add a scrolling mechanism that takes the user to the li...
I'm creating an application where a user can create graphs and dashboards, but when I try to do it with the user it gives this message and I'm not able to resolve the access, do you also know what's missing?
Severity label in prometheus is not getting mapped in service now all events table field .By default the severity is getting set to Major or Clear .
Hi Team,https://dev86653.service-now.com/ for this my admin credentional is not working and not able to reset now, as reset link is not coming on the verified email address, please help for the same
Hi All,I have one request.Already we have updated new changes in workflow.We are also having old records which is still following old workflow. After reject its going back to stages and coming back for approval stage and its starting from new workflo...
Guys, I have to create an application and give users the power to create graphs and dashboards. I tried to pass the admin role for testing, but when I went to make a graph as an impersonated user, the graph barely looked like this. I don't know if I ...
When submitting a ticket the task from the ticket only shows the Requested for in the variable section when it should be pulling in the variables that are assigned to the Catalog Task via the workflow. what configuration am I missing here?
Hello, I am trying to use the Do the Following Until - which calls a Subflow and based on the result of subflow exit loop. But when I set flow variables right after subflow step - I have empty after reaching Until condition... all next steps. What I ...
I need to create a new drop-down option for user to select a homepage. Is there a way to create the choice option?
I tried to log in to ebook (linking), but when I type username, it goes back to the initial screen.Help me
Hello Team, Problem:- I have 200 knowledge articles and every knowledge article have 2-3 image and some pdf or docs files.So how to import these all article in service now. Thanks in advance.
I had previously created a report that shows the usage of catalog items using the sc_req_item table (RITM table) where the catalog item fields are exposed. I want to create a similar report but for record producers. How do I do this?