Hi , I am trying to create a service catalog request in ServiceNow using a json file. I can create a request in service catalog by using the json file created by the ServiceNow by using the network tab in chrome. But i got a json file which is create...
My PDI showing the issue is "The instance is offline. Please check again in a few minutes"My instance is dev247133.service-now.com Please help me as soon as possible.my email id is - prifarate@gmail.com
Hello Team, I am getting below error message while configuring the custom workspace Also when i give the user role its not updaing and allowing me to proceed further. Can anyone please help me to resolve the issue. Thanks in advance.
Hello, We recently added a new state to our choice list in [wm_task], configured state flows, the whole works for a "Resolved" state that is directly prior in sequence to Closed Complete/Closed Incomplete. For some reason, the tasks disappear from th...
I have just started learning how to use ServiceNow Platform.So a newcomer, give me some helpful insights of ServiceNow on like:1. What first to understand.2. What I have to look for while working.3. Some interesting and special things that you have f...
How to change status message in notification, in the notification message html body write ${ event.param2}. The following notification triggers on event.In the below image marking message, i could not find anywhere.I'm checking script includes but th...
Hi Community, I need a dinamyc content block that works as intercative filter using cmdb_ci_business_app.u_business_department.I defined an script, butt it doens't work The script code is:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" ...
When a user uses the chat function in the portal to chat to a service desk agent is it possible to configure so the browser window flashes when there is a new message from the agent working in ServiceNow ITIL view?At the moment for me only a sound is...
I am part of a large organization with hundreds of assignment groups. I have created a report to return all tickets for three of these groups, lets call them groups A, B, and C. I place this report on a dashboard. What I want, is a button or drop ...
HiI need to pull up a report of incidents for which response sla was not triggered i.e while submitting the incident, the assigned to field was not empty in the form. Can I get this information?
I need to export table data from ServiceNow to a specific excel template, is that possible?
Malformed url encountered jira integration servicenow. When we are sending REST method to create issue in JIRA using spoke. The URLs are looking fine not sure what is the issue
how can i use delegation rule category in granular delegation, explain with one example.
We have a scheduled report, where data is not being written to the PDF file attached to email that is sent out. The underlying Report/Query is working correctly, just not placing the data into the pdf.Attached pdf shows only boiler plate date and say...
I would like to know what is the purpose of "Process Step" under approval of Change request?