Contract management PRO & Docusign integration templates

[Fer Ortiz]

Hi all,

I am using Contract Management Pro and DocuSign integration to sign my documents. I used the word add-in to configure my templates (mostly signature blocks and data mappings). 

This is my word template:

The thing is that when I generate a document in ServiceNow, it looks like this:

Which causes that when I send the document for signature (in the contract workspace), the document that is received in DocuSign looks like this:

I'm wondering if there is a wrong configuration. Do you have any idea why this is happening? or is this just normal?

Thanks in advance