Where can I configure the logic for Contract Models?
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07-15-2026 03:27 PM
Hi there,
I have browsed the product documentation for Contract Management Pro to find how I configure the logic for a Contract Model. In the learning course and documentation, it says that a Contract Model is associated with e.g. certain approval flows and so on. I know how to create a Contract Model under All > Product Catalog > Product Models > Contract Models and map a Contract type to it. But it seems to be only a naming. There is no hint that the Contract Model is attached to some logic or flow. I have not found any information about how to set up the logic for the Contract Model in the product documentation.
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07-15-2026 07:49 PM
Hi @AlexandraJ
Check these videos
https://www.youtube.com/watch?v=fT2fMMqliGo&t=119
https://www.youtube.com/watch?v=7BhZWWFSkRw
https://www.youtube.com/watch?v=4qbErFqbpqs
https://www.youtube.com/watch?v=HSHTAX2D7Y4&t=127
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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07-16-2026 06:31 AM
Hi @AlexandraJ, I think you are looking for Contract Management under ITAM rather than Contract Management Pro. Here is the product documentation, and you may want to ask any questions in the Asset Management Community instead.