Doubt

PoojithaVap
Tera Contributor

A customer requests the following data quality measures be added:
• Incident numbers should be read only, on all lists and forms, for all users.
• Short Description field should be mandatory, on all records, across all applications, on Insert.
Which type of policy would you use to meet this requirement?
A. Data Quality Policy
B. Dictionary Design Policy
C. UI Data Policy
D. UI Policy
E. Field Criteria Policy
F. Data Policy

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @PoojithaVap 

 

D  - UI Policy

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

3 REPLIES 3

YaswanthKurre
Giga Guru

Hi @PoojithaVap ,

 

UI Policy (D) is designed to enforce UI-level constraints like making fields read-only or mandatory based on conditions.

 

If this resolves your question, please mark it as Helpful and Correct. 😊

 

Thanks,

Yaswanth

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @PoojithaVap 

 

D  - UI Policy

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hristo Ivanov
Kilo Sage

The answer is B, by configuring the dictionary, not sure why they called it "Dictionary Design Policy" though