Issue creating a scoped application in PDI

akinloyeoye
Tera Contributor

Hi,

I am getting this error message:

Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: This scope is already taken by another application.

I have entered different combinations of names, even using my name, but I am still getting the same error message. Any idea on how to resolve the issue?
3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @akinloyeoye 

 

https://www.servicenow.com/community/app-engine-articles/resolving-this-scope-is-already-taken-by-an...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Bhuvan
Kilo Patron

@akinloyeoye 

 

Go to Applications table [sys_scope.LIST] from Application Navigator,

 

Bhuvan_0-1755311658827.png

Search in the scope field to make sure the scope you are trying to create do not exist. Create an application with a unique name.

 

Note, maximum length of scope name is 18 characters and this could be causing the name conflict.

 

Bhuvan_1-1755312106080.png

 

If this helped to answer your query, please accept the solution and close the thread.

 

Thanks,

Bhuvan

View solution in original post

Nikhil Bajaj9
Giga Sage

Hi @akinloyeoye ,

 

The error message "This scope is already taken by another application" indicates that the unique identifier (scope) chosen for the new application is already in use within the ServiceNow instance. Each application in ServiceNow requires a distinct scope to prevent conflicts and ensure proper isolation of its components. 

To resolve this issue, the following actions can be taken:

  • Modify the Application Name or Scope Identifier:

When creating the application, ensure that the chosen name or manually specified scope identifier is unique within the instance. Adding a unique identifier, such as initials, a date, or a version number, to the application name can often generate a unique scope automatically.

  • Verify Existing Application Scopes:

Navigate to the list of scoped applications within the ServiceNow instance (by typing sys_scope.list in the application navigator) to confirm if the desired scope already exists.

 

If my answer helepd you , please mark it solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @akinloyeoye 

 

https://www.servicenow.com/community/app-engine-articles/resolving-this-scope-is-already-taken-by-an...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Thank you. This was helpful

Bhuvan
Kilo Patron

@akinloyeoye 

 

Go to Applications table [sys_scope.LIST] from Application Navigator,

 

Bhuvan_0-1755311658827.png

Search in the scope field to make sure the scope you are trying to create do not exist. Create an application with a unique name.

 

Note, maximum length of scope name is 18 characters and this could be causing the name conflict.

 

Bhuvan_1-1755312106080.png

 

If this helped to answer your query, please accept the solution and close the thread.

 

Thanks,

Bhuvan

Nikhil Bajaj9
Giga Sage

Hi @akinloyeoye ,

 

The error message "This scope is already taken by another application" indicates that the unique identifier (scope) chosen for the new application is already in use within the ServiceNow instance. Each application in ServiceNow requires a distinct scope to prevent conflicts and ensure proper isolation of its components. 

To resolve this issue, the following actions can be taken:

  • Modify the Application Name or Scope Identifier:

When creating the application, ensure that the chosen name or manually specified scope identifier is unique within the instance. Adding a unique identifier, such as initials, a date, or a version number, to the application name can often generate a unique scope automatically.

  • Verify Existing Application Scopes:

Navigate to the list of scoped applications within the ServiceNow instance (by typing sys_scope.list in the application navigator) to confirm if the desired scope already exists.

 

If my answer helepd you , please mark it solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj