moving data from one instance to another instance

[saikumarkak]

Hi Team,

I want to move the data from one instance to another instance without using the update sets. because, we need to move with whole data with records. so, that is why we need to know other process to move.

[Dr Atul G- LNG · Accepted solution]

Hi @saikumarkak 

For Data migration, use XML based. 

https://youtu.be/z0OJKQpuvBU

[Ankur Bawiskar]

@saikumarkak 

what do you mean by data? which tables? how large the table is?

Anyhow data is not captured in update sets, only customizations are captured.

You can always move it by exporting XML of records from source instance and importing in target instance.

where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vishal36 · Accepted solution]

Hi @saikumarkak ,

If you’re looking to move full data (including records) from one ServiceNow instance to another—and update sets aren’t enough—you’ll need a more complete data migration approach.

One option is to use ServiceNow’s Integration Hub or REST APIs to export and import data, but that can be time-consuming and may require custom development. A more viable option that you may consider is an enterprise–grade migration platform and ServiceNow partner, OpsHub Migration Manager (OMM) for:

• Phased migrations with zero downtime and non - disruption
• Full fidelity data migration—including records, relationships, attachments, and history—from one instance to another without losing context
• Easy integration set up without writing a line of code.
• It’s helpful when you're moving large volumes of data or preparing for a go-live across environments.

Hope it helps!