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My Personal Developer Instance Only Gives Me aes.creator Role — Need Admin Access

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dareamb
Giga Contributor

‎10-08-2025 12:27 PM

Hi everyone,

I’ve been trying to request a Personal Developer Instance for the Zurich release, but every time it provisions me as aes.creator with no “Change User Role” option.
I’ve already released and re-requested multiple instances, cleared cache, and tried different browsers, but it keeps happening.
I’m not part of a company — just learning ServiceNow personally.
Has anyone found a fix for this or had Developer Support reset their account?


Thanks,
Daream

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-08-2025 01:44 PM

Hi @dareamb 

 

https://developer.servicenow.com/dev.do

DrAtulGLNG_0-1759956248126.png

DrAtulGLNG_1-1759956269456.png

DrAtulGLNG_2-1759956288399.png

 

and login back in PDI.

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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dareamb
Giga Contributor
In response to Dr Atul G- LNG

‎10-09-2025 08:33 AM

Thank you sir this has helped me.

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