Personal Developer Instance: You need a valid App Engine Studio license to continue working.
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08-06-2025 06:21 AM
I have a Personal Developer Instance of Yokohama. Getting this issue whenever I go to ServiceNow Developers and click "Start Building":
"You need a valid App Engine Studio license to continue working.
Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin."
Some similar posts suggest changing user role but it's already App Engine Studio Creator.
Thank you.
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08-06-2025 07:01 AM
Hi @jp1235
No need to worry — this is a known issue with PDIs these days. Please follow the steps below:
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Log in to developer.servicenow.com.
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Go to your Profile.
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On the left-hand side, open the Instance Recreate section.
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Select Change User Role.
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Change the role from AES to Admin.
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Save your changes.
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Log out, then log back in to your PDI instance.
If the issue still persists, you can release the instance and provision a new one.
This is a fairly common issue with PDIs recently. Also, please note that since there’s no official support for PDIs, it might take a few attempts — but keep trying.
Workaround:
If it's still not working, try this workaround:
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Assign the admin role
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Log out and log back in
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Then assign the AES role
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After that, reassign the admin role
This sequence has worked in some cases.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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