Virtual Agent for ServiceNow developers

Session Code: CCW0987 Presenter(s): Andrew, Lisa Company(s): ServiceNow, ServiceNow Abstract: Take advantage of Virtual Agent to build a bot capable of helping guide ServiceNow developers find the rig...

Simplify integrations with Flow Designer and Action APIs

Session Code: CCW0745Presenter(s): Pankaj, Stuart, DavidCompany(s): Service-Now.com, Service-Now.com, Service-Now.comAbstract: In this session we will use the new Flow and Action Scriptable API to sho...

Advanced process automation with Flow Designer

Session Code: CCW1242 Presenter(s): Jake, Michael, Ben Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: In this session, we'll do a deep dive on the new Madrid features of Flow Designer and in...

Automated pattern "testing" for Service Mapping: Decrease the time between breaking and fixing a pattern

Session Code: CCW0755Presenter(s): Sean, JohnnyCompany(s): Acorio, AcorioAbstract: In this workshop, we will demonstrate how to connect Application Services to Discovery Patterns for automated Discove...

Build your first no-code app in one hour!

Session Code: CCW0515Presenter(s): Ian, ChuckCompany(s): ServiceNow, ServiceNowAbstract: In this workshop, attendees will create a new application on the Now Platform from the ground up. You’ll be han...

IoT intelligence and automation with ServiceNow

Session Code: CCW0506Presenter(s): Santosh, Aditya, SwaroopCompany(s): ServiceNow, ServiceNow, Service-now.comAbstract: The Internet of Things (IoT) is about to revolutionize the next decade. Everythi...

Building a Google Sheets IntegrationHub Spoke

Session Code: CCW0708Presenter(s): Harke, FlorisCompany(s): ServiceNow, ServiceNowAbstract: In this session we will build a Google Sheets IntegrationHub Spoke. The main advantage of bringing Google Sh...

Deliver a killer mobile experience for your custom app

Session Code: CCW0652Presenter(s): BradCompany(s): ServiceNowAbstract: In this day and age, employees are expecting the same experiences at work that they get at home as consumers. In this session you...

Building an amazing chatbot experience

Session Code: CCW0566Presenter(s): Alex, ChuckCompany(s): ServiceNow, ServiceNowAbstract: Attendees of this workshop will build chatbot conversations to interact with a custom application. They will a...

Take a no-code path to workflow automation

Session Code: CCW0567Presenter(s): Chuck, JimmyCompany(s): ServiceNow, ServiceNowAbstract: In this workshop, attendees will learn how to automate processes using Flow Designer. Flow Designer provides ...

Accessing external data with no coding

Session Code: CCW0564Presenter(s): Trevor, ChuckCompany(s): ServiceNow, ServiceNowAbstract: In this lab, attendees will go beyond simply importing a spreadsheet as a means of getting data in to their ...

Troubleshoot ServiceNow Discovery: 100x faster

Session Code: CCW0610Presenter(s): ShivrajCompany(s): QuickNexus LLCAbstract: After a maxed out session on this topic at K18, this year I will be taking this session to the next level by facilitating ...

Let’s go on a Guided Tour!

Session Code: CCW0471Presenter(s): Karin, Lisa, Jivanjot, Sathi BabuCompany(s): ServiceNow, Lloyds Banking Group, ServiceNow, ServiceNowAbstract: Help ServiceNow newbies get on their feet fast! Give y...

Security: Building hack-proof applications in ServiceNow

Session Code: CCW0336 Presenter(s): Ismail, Pavan Company(s): ServiceNow, ServiceNow Abstract: A hands-on session to help developers and testers secure their applications in ServiceNow. It includes le...

Best practices for Spoke development in IntegrationHub

Session Code: CCW0490 Presenter(s): Chakradhar, Raghavan, Sugandh Company(s): ServiceNow, Service-now.com, Service-now.com Abstract: In this workshop, ServiceNow developers will share their expertise ...

Introducing Concurrent Import Sets: Better, faster, stronger

Session Code: CCW0416 Presenter(s): Matt, Amila Company(s): ServiceNow, ServiceNow Abstract: We all have large data sets, but are your data sets taking too long to process? Learn how to use the new Co...

MetricBase for IoT

Session Code: CCW0446 Presenter(s): Mike, Meg Company(s): ServiceNow, ServiceNow Abstract: ServiceNow MetricBase is a ServiceNow offering that allows you to efficiently collect, retain, visualize, ana...

What's new in the Automated Test Framework (ATF)

Session Code: CCW0379 Presenter(s): Joel, Shrity Company(s): ServiceNow, ServiceNow Abstract: If you want to know what's new in the Automated Test Framework (ATF) and apply those new features within y...

Using IntegrationHub and Service Catalog to provide self-service password reset

Session Code: CCW0451Presenter(s): Deepti, Harry, NickCompany(s): ServiceNow, Service-now.com, ServiceNowAbstract: ServiceNow developers will show you how to use Flow designer and IntegrationHub conte...

Unlocking the Service Portal: Using custom directives to create a Reddit 'Ask Me Anything' app

Session Code: CCW0131 Presenter(s): Dan, Josh, Dusty Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: The Service Portal is a powerful web development platform with near limitless possibilitie...