‎01-01-2025 09:36 PM
Is there a possibility to have customer specific support number on the virtual agent menu item option for call support on service portal? Or is it like we can have only one support number configured for this? Screenshot attached for reference.
‎01-01-2025 09:52 PM
Hi,
Navigate to sys_properties.LIST
Update "com.glide.cs.branding.support_phone " system property value
‎01-01-2025 10:28 PM
I guess that won't help me make it customer specific as it would be only one number and same for all customers.
