ACLs installed with CSM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-26-2023 08:55 AM
Hi everyone,
We recently installed CSM on our TEST instance. And from what I could read and analyze myself, a LOT of new ACLs got installed with it. The issue I'm facing is that the roles "asset" and "sam" (which together should give also access to read and delete assets [feel free to correct me if I'm wrong of course]) are not working as expected anymore after we installed CSM. I did the test with an account that has both roles in production (where we don't have CSM installed yet) and it's working just fine, I'm able to see all assets and delete them if I want.
But not in our TEST environtment anymore, I'm not even able to see all of the assets with those roles anymore...
So, could anyone exaplain to me how to "bypass" or, even better, give me the best practice regarding managing the assets (from the backend) ?
Thanks a lot in advance !
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-26-2023 09:13 AM
Hello,
Please check the below post maybe helpful for you:-
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0639072
Please mark my answer as correct based on Impact.