Activity telated issue

Anusha Medharam
Tera Contributor

I am getting activities two times when field changes open to trouble fixed.

 

AnushaMedharam_0-1716968726013.png

 

5 REPLIES 5

Mark Manders
Mega Patron

Can you share the code on your field change (flow or BR, probably).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

AnushaMedharam_0-1716973858409.png

AnushaMedharam_1-1716974126383.png

 

 

Mark Manders
Mega Patron

Is your issue on that parent case, or on the child case? The BR you shared is only updating the child case and says nothing about it's status, so this code isn't setting any values on the parent and causes nothing to change on the child related to your first screenshot.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

My Issue is in child case. when i state changes to trouble fix that activity comes two times.