Add relative Path to import attachments to ServiceNow

lucky6
Tera Contributor

‎01-07-2024 01:39 AM

To import bulk attachments to service now i have created import set table with below fields. and i have created after business rule and when record created in import set table querying the case number and creating respective attachment but when i open attachment i am getting an error as file format is not valid.. Can anyone help me how to add correct path to import the file to servicenow from the system. Will this approach really works? if not can anyone suggest best approach.

Ex: Number- CS123

     Attachment Path: C:\Desltop\Test.xlsx

 

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Maik Skoddow
Tera Patron
Tera Patron

‎01-07-2024 04:33 AM

Hi @lucky6 

sorry, but I really have no idea what you want to achieve. It starts with "import bulk attachments". What is your idea about that? I'm asking because this is not possible!

Maik

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lucky6
Tera Contributor
In response to Maik Skoddow

‎01-07-2024 05:51 AM

Hi @Maik Skoddow ,

I want to import bulk attachments to respective servicenow cases..I have files and case numbers. Can you please let me know the best approach for this.

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Maik Skoddow
Tera Patron
Tera Patron
In response to lucky6

‎01-07-2024 06:14 AM

Hi @lucky6 

please follow the instruction on https://pathwayscg.com/loading-attachments-to-servicenow-from-a-local-machine-via-batch-scripting/ 

Maik

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