Adding the email tab to List View Quick Edit

adam_cannon_23
Tera Contributor

Hi All

Can you advise if there is a way to add the email tab to the quick view section of a CSM list view

The tab populates if you are replying to an email but not always present without

Is there a way to have this present on every quick view

adam_cannon_23_0-1732547063291.png

 

1 REPLY 1

Pradeep Thipani
Mega Sage

Hi @adam_cannon_23 ,

 

I don't think it is possible to add email in List view. To reply/send an email we have to open the record and proceed further.

 

Thanks,

Pradeep

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Regards,
Pradeep