Additional Information (comments) in Case are not updating

[Armin Heinlein1]

This should be a 10 minute thing but I am trying to figure this out for some time now and I can't resolve it. My Additional Notes are just not updating  the case- even as Admin.

I want to make the close notes available on the portal so that the Customer can see them on his case. For this I created a Business Rule that runs after the case changes to Resolvd and when the Close Notes have changed.

And here is my advance tab

This should work, but it doesn't. I am Admin when I resolve this case so it can't be the ACL. 

Here is the System Log

Any help is appreciated.

Thanks

[SanjivMeher]

I don't find any issue with your script.

Can you try 

current.comments.setValue(current.close_notes);

[Armin Heinlein1]

Here is the log. 

[SanjivMeher]

You sure, it is not getting logged in the activity?

Are you able to add comments from the task form itself manually? 

What happens if you try to hard-code it? 

current.comments = 'ABC'

[Armin Heinlein1]

Hardcoded works!