Additional Information (comments) in Case are not updating

[Armin Heinlein1]

This should be a 10 minute thing but I am trying to figure this out for some time now and I can't resolve it. My Additional Notes are just not updating  the case- even as Admin.

I want to make the close notes available on the portal so that the Customer can see them on his case. For this I created a Business Rule that runs after the case changes to Resolvd and when the Close Notes have changed.

And here is my advance tab

This should work, but it doesn't. I am Admin when I resolve this case so it can't be the ACL. 

Here is the System Log

Any help is appreciated.

Thanks

[Armin Heinlein1]

Test hard coding again and that works. It doesn't make sense.

[Armin Heinlein1]

I test hard coding again and that works. It doesn't make sense.

[Armin Heinlein1]

Thank you for your help Paablo's idea about current.comments = current.getValue('close_notes');

solved it. 

[SanjivMeher]

current.getValue worked for you?

[Armin Heinlein1]

Yes, current.comments = current.getValue('close_notes'); worked.