after login it is redirecting to service operations workspace but it should go to native UI home

vinod18
Tera Contributor

When I am login with tier-1 agent having ITIL role and service desk it is redirecting to service operation workspace by default. but it should go to native UI home page.

7 REPLIES 7

Ruchit
Mega Sage

Hi Vinod,

 

Please check SPEntrypage scriptinclude and verify if there is no customization done specific to ServiceDesk team. 

 

Step:

Script Include > SPEntryPage.

 

Please mark this as correct if it fix your issue.

vinod18
Tera Contributor

There is no such in script include

Ruchit
Mega Sage

vinod18
Tera Contributor

I tried this but not able to get it