After login user who is redirecting to sow instead of nav.

Ajay Singh2
Tera Contributor

‎12-15-2023 05:54 AM

There is two users with same roles one is working fine but second one user When I login a user he redirect to SOW page instead of now/nav/home page. Any Idea why this is happening.

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ersureshbe
Giga Sage
Giga Sage

‎12-15-2023 07:40 AM - edited ‎12-15-2023 07:43 AM

Hi, please check following items.

 

1. Compare the roles and confirm both accounts have the same role count.

2. You should check whether location-wise re-direction is enabled or not

 

Additionally, check with the SPEntryPage() Script include and confirm.

Regards,
Suresh.
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RB5
Tera Contributor

‎12-15-2023 08:13 AM

@Ajay Singh2 - Add debug statements in SPEntryPage script include and check the routing for those users.

 

To view debug output from SPEntryPage and see the session variables it redirects based on:

  1. Make sure the system property glide.entry.first.page.script has the value new SPEntryPage().getFirstPageURL().
  2. Open the SPEntryPage script include and find and set this.logVariables to true.
  3. In a different browser (or "incognito" or "inPrivate" session), log in.
  4. The log output can be viewed by navigating to System Logs > System Log > All

-- Please mark my answer as helpful and the solution accepted if it serves the purpose.

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