Workspace form changes are not being carried over when committed into another environment. Version is Vancouver. I created the update set in DEV and committed it into TEST, but cannot see the form changes for Workspaces.
I have catalog item ,the requiremnt is that,the fileds should be editable on the portal but the same fileds should be read only a backend.How this can be achived?any suggestion will be helpful
Hello all, Some of our users want to be able to add other users to the watch list of their Cases. Currently the Service Desk has to do it for them and I'd like them to self serve. I've built a trial Widget which allows the addition and removal of us...
Good morning community service now.I would like to ask a question.Could you tell me if there is currently a servicenowon module or plugin where I can use gantt charts in servicenow reports.I have a request that asks for the use of Gantt charts in Rep...
Hi colleagues We are trying to block access from the Service Portal to the instance backend for users with the snc_external role.We have the new Now Experience framework active. Once logged into the Service Portal, if the external user acts in the br...
Hi, By default cases are auto closing after 12 hours once the state change to Resolved. I want to change it to 30 days.I tried to update the wait for condition in Auto Close Resolved Cases Flow designer but still not get the solution. For incident, w...
Good afternoon servicenow community.I need support.I have a UI page table where it has several project profiles and within them I have a Gantt Chart that is displayed according to the chosen project.All of this is in Project Workbemech.I would like t...
If I selected one particular account in case form show only that install base items in service ID Field.
HI Team, I have a flow which is migrated to test system but its not getting triggered even though condition is met however it does get triggered when we test it by clicking on test button.The flow is auto working in Dev.Can you assist?
Hi All, I have created an inbound action for a particular Catalog item. For internal user (sys_user) request is creating but for Contacts Case is creating with Request. I deactivated all the inbound actions related to Case table still Case is creatin...
Hi All, I want to send notification when case work_notes changes to test? Can we achieve this? Thanks,Ram
Hi Team, How to add hyperlinks under the flow designer catalog task description. Example: This is a 'general' request - did the requestor choose the right item?If the requestor submitted this using a general form and a catalog item exists in Pathfind...
Hi!I'm struggling to troubleshoot this, hopeful someone can point me in the right direction.When a case has been updated the assignee gets an email including ${comments_and_work_notes}.It works fine if the case has been updated via the portal but ema...
Hi all Has any idea on how to create a custom Script include function and call with UI actionwhich is there for [incident (create work order)]similar I want to create a custom script include function (not copying of OOTB script include) for request ...
