07-09-2024 09:04 AM
hi i have one agent workspace and in title i need case number and below it i need short desrciption. how do i configure it. i checked in header workspace and over there its showing to select one primary field.
07-09-2024 09:45 AM
@Deepanshi1 Please refer to this documentation https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/administer/workspace/r... to know the steps to add fields in the form header in workspace.
Hope this helps.
