Hi team, we have a variable named product domain which is lookup select box type reference to business capability table and lookup value field is parent. When we select Utilities Product in Product domain or onload when Utilities product is coming,...
The Public Sector Digital Services (PSDS) app has many fields that reference the csm_consumer and csm_consumer_user tables. It seems like ServiceNow didn't consider the idea that the constituents that need to consume PSDS services are also fulfillers...
I need to have all users that have the snc_external role to be redirected to the /cp. I am including my spEntryPage script. All users are still being redirected, regardless of role to the SOW. Is there something wrong with my script? /** * * Servic...
Hello. All How to Securely Passing User ID and Password in RE...
I have a use case where on certain forms I need to require users to include a heading for lack of a better term in this forum. Using scripts I am able to do this when the form is saved without issues, but if the Post button is clicked it bypasses th...
Hello , I am looking to edit a business rule that currently runs when the Incident state is changed to "Resolved" the Case state changes to "Work In Progress".I want to add an exception into the script that if the Incident state is changed to resolv...
Hi guysWe enabled the favorites function for csm portal and added a new menu tab "My Favorites" with the page favorites_list.For Catalog Items, the implementation works fine, but when I mark a knowledge article as a favorite and reload the page, the ...
I have a "Reference" field to "customer_contact" table in a Catalog Item that is filtered by the following reference qualifier:javascript: 'SUBQUERYsys_id,contact,sn_customerservice_contact_relationship^responsibility=f9496790c3130200b12d9f2974...
I passed the SNOW CIS Discovery exam, when I took the instructor led course they gave me access to the Discovery Fundamentals which it granted me two exam vouchers: This means I now have another non-claimed and used or can user voucher. Is it possibl...
Hi All, I would like to edit the 'Create case' button from Interaction table in WorkspaceI would like to copy some data from interaction to case record when I create case. I found that the Ui action record of Interaction table is inactive. But I'm no...
Hi, I'm sort of new to ServiceNow and I'm trying to make a record producer field only accept numbers. I've tried an onChange() client script and validation regex but they only work if I click off the field. I was wondering how I could dynamically val...
On record producer, The date field should not allow past dates and future 7 days. The date should be 7 days after the current date.
I have a situation where currently the request is to force end users to take a new risk assessment if they modify things like impact, start_date, and end_date. I feel like best practice would be to make these fields read only at the time of approvals...
Hi,We are using contract management and have created two fields that are mandatory, however, the user is able to leave the contract/page without the 'Leave page' pop-up displaying. When I try it in my developer instance, the pop-up does display as i...
Hi All, I have a requirement where I need to provide a "prompt"/"Popup" Window when the user closes the order task through UI Action Button on the form, below are the requirements details. 1. If there are multiple Order Tasks with same "short descrip...
