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Bare button to launch applications

Hi Team, I have created few button bares which are having URL's in it.I have created an other button called "Launch".Whenever users selects any button and clicks launch it should redirect to the URL placed in the button bare.Below is the screenshot: ...

tejasistla_0-1698918565728.png tejasistla_1-1698918582730.png tejasistla_2-1698918609036.png
tejasistla by Tera Contributor
  • 289 Views
  • 1 replies
  • 0 helpfuls

CSM Professional vs Standard

How to check if your installed CSM application is Standard or Professional license version ? 

varun_SN by Tera Contributor
  • 2808 Views
  • 1 replies
  • 4 helpfuls

CSM Configurable Workspace - can't even add a new record menu item

I'm trying to get started with the CSM Configurable Workspace and have looked through the "Guided Setup", I've got many issues but the 'simplest' one is adding a "New Record Menu Item".   I have added a record to the 'sys_aw_new_menu_item' table, and...

Aidan by Tera Guru
  • 3392 Views
  • 11 replies
  • 15 helpfuls

Case Statistics

Hello, I have a simple report (Bar type), showing Average Business Elapsed Time by Priority. Grouped with Standard Deviation for Business Elapsed Time of resolved Cases.  So, this is the report with 2 data sets.  Let's take the example for P4 priorit...

Partner Contact unable to access cases in Portal

Hello, we are currently having a recent issue where Partner Contacts are unable to view cases where they are assigned as the "partner contact". Previously, they had used the "contact" field, but it seems something changed in SN that prevents this.How...

Show announcement in Agent Workspace

Hello Experts, I have a requirement to show the announcement on the Agent Workspace landing page. I am new to agent workspace and confused on from where to start. What I tried- I have created the record in Now Experience Framework --> UX Banner Annou...

Abdul Azeem1 by Tera Contributor
  • 3718 Views
  • 6 replies
  • 4 helpfuls

Resolved! get attachment.sys_id before catalog item is submitted

Hi all, i need to have somehow to get attachment.sys_id before catalog item is submitted. (so I can't use current.sys_id...)The use case is as follows: check whether the file is in the correct format, size, etc.