All approvals required again if rejected once

New user1212
Tera Contributor

‎04-01-2025 01:24 AM

Hi,
I need to make it so that if any approval is rejected - others cease to apply and are required again for Normal Change Request.
The problem is that in each approval step we have a script that if a person has previously made an approval and approved it, they should skip it to avoid duplication of approvals.

Newuser1212_1-1743495854604.png

 


The effect is now that if we have 4 approval steps and e.g. 2 are approved and 2 are rejected, the approved ones remain and are not required again.
How can I make it so that if at least one approval is rejected, the entire workflow starts over and requires all approvals from the beginning?

Newuser1212_0-1743495822518.png

 

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Shivalika
Mega Sage

‎04-01-2025 01:56 AM

Hi @New user1212  As far as I remember this "No longer required" thing is implemented by "Approval co-ordinator" activity in the workflow. 

 

I can't see that in the workflow ? How is this whole working. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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