Search issue on CSM portal
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03-09-2025 09:50 AM
When trying to search for a CR on the portal, it returns its correspondent RFCH case. We need it to return the only CR case so that the customer can see all the up to date notes. Is there any other solution for this?
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04-01-2025 07:36 AM
Need help on this issue as it is a critical issue. Thanks in advance.