We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Allow editing of checklist component in CSM Workspace

Magda13
Tera Contributor

Hello esteemed community members!

 

We have a checklist component in our CSM workspace and we would like to add the options of :

 

1) Editing an existing checklist (adding new checklist items) or creating a new checklist within the record in workspace. To this end I have marked "Allow editing" in the checklist configuration, but nothing happens when "edit" or "Add new item" is clicked, as there is no event handler/mapping added for these actions.

I am not experienced in workspace so I am not sure how to start configuring these event handlers. 

 

Did anyone do something similar and would like to share their script? It would be very much appreciated!

 

2) This one I am not sure is even possible - I would like to be able to create a checklist within workspace and save it as a template to be selectable in other records, same as with checklist formatter outisde of workspace.

 

Thank you in advance!

0 REPLIES 0