Auto-populating the Contact and Account fields on case from record producer
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08-14-2023 04:49 AM
Hi All.
We are currently implementing CSM I am looking to get the Contact and Account fields on the case form to be automatically populated with the person who has submitted the case from the record producer. Any idea what the script code would be for these two fields?
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03-04-2024 05:26 PM
Thanks a lot @cstangoe , I'll give it a try!