Automatic task creation on case table
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11-30-2022 08:15 AM
When the case ticket is created.
Two tasks are created automatically i.e
1)task 1:Default
2)task 2: Early
When the task 2 is closed with incomplete status, then another two tasks gets created automatically
3)Task 3 : Remedy
4)Task 4: Default
when the task 3 gets closed with the complete status then task 4 should be cancelled and task 1 should remain the same.
Here both the task 1 and task 4 are the same with different sys ID
The task table is project table and the parent is case table
both the table are related with u_case.
Please share the BR as per the requirement above.

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12-01-2022 08:13 AM
Have you tried anything by yourself, If yes, share what have you tried until now?
BR.
Ishaan Shoor