Can I Use Customer Service Management with Amazon Connect in a Developer Account or Free Tier?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 04:17 AM
Hello,
I’m exploring the integration of Customer Service Management (CSM) in ServiceNow with Amazon Connect for a proof-of-concept project.
- Is it possible to configure this integration within a ServiceNow Developer Account?
- Are there any limitations or restrictions (e.g., features, plugins, or APIs) when using a developer account for this purpose?
- If not, is there a free or trial option available to test this integration for learning or development purposes?
Any insights, documentation, or examples would be greatly appreciated.
Thank you in advance!
0 REPLIES 0