I wanted to change this kb knowledge view for csm / fsm workspace

[devarshkhed]

I have activated the Kb Generation Skill for CSM / FSM Workspace.

When i go to the workspace and open any case  and click on create knowledge it redirects me to this form view.

But there are some fields are missing.

I wanted to add some more fields on this view of kb_knowledge.

I checked for all the available views but i am unable to change this.

So could you please help me for my below quetions.

1. Can i configured the view of this form from kb generation skill? if yes then how?

2. If this is not possible from kb generation skill then from where i can change the fields?

3. Is it a fixed layout or we can change?

Please help me with this as soon as possible.

[Mark Manders]

Did you check the UI builder to see if you can make changes there, if it's not possible through regular form view changes?