Change label in external External login screen
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09-23-2024 03:37 AM - edited 09-23-2024 03:39 AM
We have a requirement to change the label of "External login" used in the CSM portal, when you click user external login link.
On there we want to change the label of the field User ID. but cannot find where this is coming from.
Steps
1) if you have multi-provider sso plugin enabled, go to CSM portal without session.
2) click login in top right
3) click user external login
4) want to change User ID lable
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09-23-2024 04:03 AM
hi @cloudv
Go to ServiceNow's "sys_ui_page.list" and search for the external login UI page used in the CSM portal. You can search for keywords like "external login" or look for the UI page associated with multi-provider SSO.
Once you find the UI Page, open it and identify any widgets or other components involved.
f the "User ID" label is part of a widget, find the relevant widget by going to "sp_widget.list". Open the widget and look for the part where the "User ID" field is defined. You can modify the label directly in the HTML or through the widget's server script.
i hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.
thank you
rajesh
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09-23-2024 06:29 AM
Hi Rajesh, Still cannot find the external login pop up in the sys ui page list
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10-07-2024 05:39 AM