Change language in Consumer Service Portal (CSP)

[Bjoern Prochask]

Hi Community,

how can I change the language of the Consumer Service Portal (/csp)? I have changed the instance default language and all portals (e.g. /sp) is changing but the /csp remains in English.

In the user profile in /csp I don't have the option to select the language and also on registration I don't have a language selection. 

I changed the default language of the consumer contact on his record, to no avail.

Thanks!

Kind regards,

Bjoern

[Chavan AP · Accepted solution]

You need to add a custom widget for the language picker. Here is one working stuff

Re: Self service portal: Add language option on login page

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If this resolves your query, please mark my comments as correct  and helpful  .

Regards,

Ajay Chavan

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[Bjoern Prochask]

Thanks Ajay,

I managed to set the widget. I was just wondering why the CSP is not "auto-translated" like SP if I change the system default language.

But anyways, that did the trick, so thank you!

Cheers,

Bjoern

[Chavan AP]

Additionally, your portal needs to be language aware, using function calls instead of hard coded text.

Translate the interface

[Chavan AP]

https://community.servicenow.com/community?id=community_blog&sys_id=566e22eddbd0dbc01dcaf3231f961917