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Change Management

Chamundi_AB
Tera Contributor

‎08-13-2025 03:11 AM

As a service desk agent i want to have access read/write changes to manage my workload effectively.   how to fix this?

 

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YaswanthKurre
Tera Guru

‎08-13-2025 12:39 PM

hi @Chamundi_AB ,

 

You need to have a role related to change "sn_change_write" or"change_manager" will give you aceess to read/update and manage changes.

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