Hi Team,
I am facing an issue where I can see, In my project we will create Change requests and under that in Related lists we will add Incidents under--> Incidents fixed by change and Requested items under - Requested Items -->Change request.
Where I can see the some changes happening OOO. The Incidents which we add in Change request for them the parent remains same, The change gets added in Related Records. But when I add Requested Items to change request the Parent changes from case to Change request. I need your help in understanding what actually is happening OOO and what we can doo to achieve the things where I wanted the same functionality as off Incident.
I have checked lists for Change request and have added sc_req_item.u_rfc ... Here u_rfc is custom field created in the requested item table. Now I can see the Related list don't have edit button it just have New. How should we achieve next things. Not able to find more things.
