Change User Class from Contact to User
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‎09-01-2020 07:31 AM
I need to change the user class from contact to user, except it looks like the platform is blocking me on every front.
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‎09-01-2020 07:44 AM
Hi,
please provide some details on what is required with screenshot
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎09-01-2020 08:14 AM
Hi Claudine,
You may find below blog helpful https://hi.service-now.com/kb_view.do?sysparm_article=KB0727701
- Pradeep Sharma

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‎09-01-2020 08:26 AM
Your contacts should also show in your sys_user table but not have a userid on them. Add a userid to that record.
Thanks,
Stacy
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‎09-11-2024 07:59 AM
You can add "class" to your list view and change from contact to user. That should fix it.