CSM/FSM Configurable Workspace - Show E-Mail Details CC by default

Dennis Braun
Tera Expert

Hello everyone,

is it possible to display the email preview in the CSM/FSM Configurable Workspace with expanded details by default?

We would like the CC field (if filled) to be displayed by default without having to click on ‘show details’.

 

DennisBraun_0-1726054064550.png

 

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