Clear Assigned to value on change of Assignment Group
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2020 06:56 AM
Hi,
After changing of Assignment Group" , Assigned to field should be clear. How can i achieve this with below scriptings.
1.Client Script
2.Business Rule
I tried Onchnage Client script but it is not working
- Labels:
-
Customer Service Management

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2020 09:43 PM
Hi there,
Did this solve your question? Or do we need to follow-up on this?
Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2020 11:11 PM
Hi there,
Did this solve your question? Or do we need to follow-up on this?
Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field