Close task sc_task by email inbound

ahatem
Mega Expert

Am trying to change the status of A task ticket for example ( TASK12345) from open to close completed using inbound email action.

it will be one number or more that one on the email body, how the system will trigger that and do the action that we looking for?

 

 

1 ACCEPTED SOLUTION

Ok, so target empty is expected because we are not expecting any new record to be created via this received email. 

Any how if you can give me access or we can review all your code and configuration. 

you can send me misra.ashish [at ] gmail dot com.

Thanks,

Ashish


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

26 REPLIES 26

find_real_file.png

 

 

find_real_file.pngis That sounds right?

Sorry it's typo :

Please replace the below line :

for loop required 3 parameters with delimiter ( ; ) 

for(var i=0 ; taskList < length ;i++){

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

NP, thank you

 

and the rest are ok?

 

yes , please test it. it should work.

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

something is not right here:

 

find_real_file.png