com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceeded.

[Alok21]

Hi Team,

When i click on Reports on portal in test and UAT environment, below is the error i am getting. In Dev environment it is working fine. Can someone assist the possible causes of this issue?

[Alok21]

Hi,

I have found one more issue. When i impersonate with a user(user name-xzy) in Dev, user can open reports tab. But when the same user is impersonated in test & UAT, reports tab is not opening. Initially i thought it could be becoz of role issues but when checked, roles and other details is exactly the same. 

Can someone please provide your insight to this issue.

Regards,

Alok sahu