Consumer vs Customer registration process

[Kush Sharma]

Guys , I am working on CSM OOB implementation and want to know registration/ onboarding process for Consumers and customers both..

For customers I see self registration option available in OOB CSM portal but for Consumers I don't see that option. Please help and route me to right direction.

Thanks

[Community Alums]

Hi @Kush Sharma ,

You have not looged in as per your screenshot.

YOu need to login as Consumer first, then you get the option.

[Kush Sharma]

HI @Community Alums - How to login without registration? I need to get consumer registered first via CSP , then only I would be able to login as a consumer.

[PacheeY]

Where do customer's get the security code for first time registration?

[Ankur Bawiskar]

@Kush Sharma 

you will have to use the consumer service portal

Docs explains all the details

Register for the Consumer Service Portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kush Sharma]

Hi @Ankur Bawiskar  Register option is not available in CSP , its available in CSM portal .....