Consumer vs Customer registration process
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01-20-2025 06:17 AM
Guys , I am working on CSM OOB implementation and want to know registration/ onboarding process for Consumers and customers both..
For customers I see self registration option available in OOB CSM portal but for Consumers I don't see that option. Please help and route me to right direction.
Thanks
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01-20-2025 10:35 PM
you should open this URL without logging to the instance then only you will see it
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-20-2025 10:43 PM
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01-20-2025 10:52 PM
can you try to repair that plugin?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 03:26 AM
@Ankur Bawiskar @Community Alums It is visible after activating plugin
External User Registration
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01-21-2025 03:55 AM
Hi @Kush Sharma ,
I was in a notion that you have all the plugins installed.
For the Registration process, i have already given you the answer for your original question.
i believe you have mistakenly marked your own answer correct.