create internal knowledge base
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09-26-2024 04:22 PM
Hi. We have several public-facing knowledge bases and need to create one more kb that can only be viewed by logged-in staff users.
What is the best way to set up the internal KB so that it is invisible and inaccessible to the public?
Thx,
rob
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09-26-2024 06:23 PM
Hello @robwhyte9829590
Set cannot read and cannot contribute as Guest user
This make sures KBs are not visible to public users.
You can use required criteria (something like active users or snc internal users) if it should be visible to all.
Please mark this answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra