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Created a record by inbound action but not showing in list or Target field

Prudhvi Raj Y
Tera Expert

Hello Team,

I have created a inbound action, when I send an email the inbound action is creating the case record which I can see on the email logs but the same record is not visible on the list or on the target field

 

find_real_file.png

find_real_file.png

Below is the script I'm using.

find_real_file.png

Please let me know if something is wrong in the process.

Thanks,

Prudhvi

10 REPLIES 10

Sathwik1
Tera Guru

@Prudhvi Raj Y  Do you found any solution for this?