CSA EXAM

ayushigupt0
Tera Contributor

4 weeks ago

“Hello all, I’m transitioning from a Customer Success role into a more technical career path. I’ve been exploring ServiceNow and I’m interested in the CSA certification. Since it costs $300, I’d love to hear from the community—does this certification really improve job prospects for beginners, and is it worth the investment?”

 

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AndersBGS
Tera Patron
Tera Patron

4 weeks ago

Hi @ayushigupt0 ,

 

The answer is both yes and no. It will improve as this can be a requirement from many companies that you have at least some certifications, but it will defiantly not get you any job. I would state, if you have no administrator experience on the ServiceNow platform, then it would be good to take to get the basic understanding. 

 

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Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Nikhil Bajaj9
Tera Sage

4 weeks ago

Hi @ayushigupt0 ,

 

Short Answer - It will help you in shortlisting your profile but in your interview your skills will speak. Only having certification will not guarntee about job but you need to have solid concepts and fundamentals, so both are important but second one is most important.

 

If my answer helepd you, please mark it - Solution Accepted.

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj
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