Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CSM best practices

LN1869
Tera Contributor

We are looking to begin implementation of CSM, are there any best practices to note (in general) as well as any impacts that may be had on an already implemented SNOW ITSM that it will work with (does it change ITSM at all)?

0 REPLIES 0