Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

CSM best practices

LN1869
Tera Contributor

We are looking to begin implementation of CSM, are there any best practices to note (in general) as well as any impacts that may be had on an already implemented SNOW ITSM that it will work with (does it change ITSM at all)?

0 REPLIES 0