CSM Essentials Zurich -
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3 hours ago
Is the on demand course for Customer Service Management (CSM) Essentials (Zurich) , purely based on the ebook and there are no learning videos or materials like for Xanadu ?
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Customer Service Management
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3 hours ago
Thanks, Understood the ebook and the lab. Usually there are tabs within the on demand course page which have videos or text - is this no longer there in Zurich. I am cool to do the ebook and lab etc,. just wanted to make sure there was nothing wrong in my browser or screen.
